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Sharon Armstrong, Owner, Sharon Armstrong and Associates

COLUMN = HUMAN RESOURCES

Sharon Armstrong has more than 20 years of experience as the owner of Sharon Armstrong and Associates. She is a human resources consultant, trainer, and career counselor who consults with many large corporations and small businesses. She has facilitated training, completed HR projects, and provided career transition services for a wide variety of clients in the profit and nonprofit sectors. She is also the co-author of the The Essential HR Handbook.

Sharon received her bachelor’s degree from the University of Southern Maine and her master’s degree in Counseling from The George Washington University. She is a certified Professional in Human Resources (PHR).

Sharon is the co-author of a humor book, published by Random House entitled “Heeling the Canine Within: The Dog’s Self-Help Companion” in 1998. Career Press published her first business book, “Stress-Free Performance Appraisals: Turn Your Most Painful Management Duty Into a Powerful Motivational Tool” in July 2003. “The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional” was published in August 2008. Her latest book is “The Essential Performance Review Handbook,” which was published in the spring of 2010.

ABOUT THE ESSENTIAL HR HANDBOOK

This 250-page reference guide, published in the fall of 2008 by Career Press, is a must-have for everyone who deals with employees on a daily basis, believe Barbara Mitchell and Armstrong, who wrote the book to shed light on the issues that keep managers up at night.

With this easy-to-read paperback, you’ll learn how to effectively and efficiently:
• Individually manage each employee, starting on his or her first day.
• Manage a multi-generational workforce.
• Appraise job performance.
• Coach and counsel.
• Provide equitable pay, benefits, and total-rewards strategies.
• Minimize legal risk.

WHAT CRITICS ARE SAYING

“Finally, a complete, clear, and concise book that covers every essential element of that mix of art and science we call HR. It’s 100% applicable to the real-world challenges faced by today’s HR manager or business owner.” — Joe Calloway, author of Work Like You’re Showing Off.

“This should be required reading for all owners of growing businesses and new managers launching their careers. Seasoned HR professionals will also find value in this quick guide to the essentials of managing people.” — Stephen J. O’Connor, senior director of staffing, ESPN Inc.

“This book is easy to use, and full of solid advice and information from diversity to interviews to legal issues. If you are an HR professional, you should have this book at the ready every day.” — Chester Elton, co-author of The Carrot Principle.

Don’t sit down and wait for the opportunities to come. Get up and make them!”

– Madam C.J. Walker

Do not say, ‘why were the former days better than these,’ for it is not from wisdom that you ask this.”

– Ecclesiastes, 7:10

The critical ingredient is getting off your butt and doing something.”

– Nolan Bushnell, founder, Chuck E. Cheese's

‎That which grows fast withers as rapidly; that which grows slowly endures.”

– J.G. Holland, novelist

If you think you are too small to make a difference, try going to sleep with a mosquito in your room.”

– A wisdomism

Are you willing to help other people succeed even when it’s not a requirement of your job to be of assistance?”

– Steven Schussler

Try not to become a man of success but rather try to become a man of value.”

– Albert Einstein

Always be on the lookout for the presence of wonder.”

– E.B. White

At the center of your being you have the answer; you know who you are and you know what you want.”

– Lao Tzu

Once you find something you love to do, be the best at doing it.”

– Debbi Fields, Mrs. Fields Cookies

I can’t go back to yesterday—because I was a different person then.”

– Lewis Carroll

This is the age when magical technologies make more and more radically fun ideas plausible, even easy. You’re only limited by your creativity.”

– Martha Beck

You must learn to be still in the midst of activity 
and to be vibrantly alive in repose.”

– Indira Ghandi

I don’t do very well without fear. There needs to be a part of me saying, ‘That’s going to fail,’ so I can prove myself wrong.”

– Harry Potter's Daniel Radcliffe

A lot of people have ideas, but few decide to do something about them now. Not next week. But today.”

– Nolan Bushnell, founder, Atari

There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction.”

– JFK

As your desire is, so is your will. As your will is, so is your deed. As your deed is, so is your destiny.”

– Brihadaranyaka Upanishad

Letting go of expectations is a ticket to peace. It allows us to ride over every crisis—small or large—like a beach ball on water.”

– Martha Beck

Success is the necessary misfortune of life, but it is only to the very unfortunate that it comes early.”

– Anthony Trollope

Never never never never give up.”

– Winston Churchill

There is a crack in everything, that’s how the light gets in.”

– Leonard Cohen

Traveling is one way of lengthening life, at least in appearance.”

– Benjamin Franklin

Don’t follow, lead. Don’t copy, create. Don’t start, finish. Don’t sit still, move. Don’t fit in, stand out. Don’t sit quietly, speak up. (Not all the time, sure, but more often.)”

– Seth Godin

Nothing in the world can take the place of persistence.”

– President Calvin Coolidge

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”

– John Quincy Adams

The gem cannot be polished without friction; nor man perfected without trials.”

– Chinese proverb

You don’t love someone because of their looks or their clothes or their car. You love them because they sing a song only your heart can understand.”

– L.J. Smith

Our deepest wishes are whispers of our authentic selves. We must learn to respect them. We must learn to listen.”

– Sarah Ban Breathnach

Tolerance and patience should not be read as signs of weakness. They are signs of strength.”

– The Dalai Lama

Anything not worth doing well is not worth doing.”

– Warren Buffett

Hope sees the invisible, feels the intangible, and achieves the impossible.”

– Helen Keller

The music is all around us. All you have to do is listen.”

– August Rush

You often meet your fate on the road you take to avoid it.”

– Goldie Hawn

Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that.”

– Martin Luther King Jr.

The awakening to the mystery of life is a revolutionary event; in it an old world is destroyed so that a new and better one may take its place.”

– J.J. Van Der Leeuw, The Conquest of Illusion

Passion makes perfect.”

– Eugene Biro

Education is the most powerful weapon which you can use to change the world.”

– Nelson Mandela

A warrior cannot complain or regret anything. His life is an endless challenge, and challenges cannot possibly be good or bad. Challenges are simply challenges.”

– Carlos Castaneda

That man is richest whose pleasures are the cheapest.”

– Henry David Thoreau

I may not be able to change what takes place, but I can always choose to change my thinking.”

– Michelle Sedas

You have enemies? Good. That means you’ve stood up for something, sometime in your life.”

– Winston Churchill

Do you believe it is important to give back some portion of your wealth to support charitable causes?”

– Steven Schussler

Don’t think. Thinking is the enemy of creativity.”

– Ray Bradbury

We must be willing to let go of the life we have planned so as to have the life that is waiting for us.”

– Joseph Campbell

There is little success where there is little laughter.”

– Andrew Carnegie

You must have chaos within you, to create a dancing star.”

– Frederic Nietzsche

The great use of life is to spend it on something that will outlast it.”

– William James

Happiness is an attitude. We either make ourselves miserable, or happy and strong. The amount of work is the same.”

– Francesca Reigle

Happy are those who dream dreams and are ready to pay the price to make them come true.”

– Leon Joseph Suenens

Confidence is the most important thing you can teach someone… if you can teach them confidence, you don’t have to teach them anything else.”

– Vin Diesel