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Sharon Armstrong, Owner, Sharon Armstrong and Associates

COLUMN = HUMAN RESOURCES

Sharon Armstrong has more than 20 years of experience as the owner of Sharon Armstrong and Associates. She is a human resources consultant, trainer, and career counselor who consults with many large corporations and small businesses. She has facilitated training, completed HR projects, and provided career transition services for a wide variety of clients in the profit and nonprofit sectors. She is also the co-author of the The Essential HR Handbook.

Sharon received her bachelor’s degree from the University of Southern Maine and her master’s degree in Counseling from The George Washington University. She is a certified Professional in Human Resources (PHR).

Sharon is the co-author of a humor book, published by Random House entitled “Heeling the Canine Within: The Dog’s Self-Help Companion” in 1998. Career Press published her first business book, “Stress-Free Performance Appraisals: Turn Your Most Painful Management Duty Into a Powerful Motivational Tool” in July 2003. “The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional” was published in August 2008. Her latest book is “The Essential Performance Review Handbook,” which was published in the spring of 2010.

ABOUT THE ESSENTIAL HR HANDBOOK

This 250-page reference guide, published in the fall of 2008 by Career Press, is a must-have for everyone who deals with employees on a daily basis, believe Barbara Mitchell and Armstrong, who wrote the book to shed light on the issues that keep managers up at night.

With this easy-to-read paperback, you’ll learn how to effectively and efficiently:
• Individually manage each employee, starting on his or her first day.
• Manage a multi-generational workforce.
• Appraise job performance.
• Coach and counsel.
• Provide equitable pay, benefits, and total-rewards strategies.
• Minimize legal risk.

WHAT CRITICS ARE SAYING

“Finally, a complete, clear, and concise book that covers every essential element of that mix of art and science we call HR. It’s 100% applicable to the real-world challenges faced by today’s HR manager or business owner.” — Joe Calloway, author of Work Like You’re Showing Off.

“This should be required reading for all owners of growing businesses and new managers launching their careers. Seasoned HR professionals will also find value in this quick guide to the essentials of managing people.” — Stephen J. O’Connor, senior director of staffing, ESPN Inc.

“This book is easy to use, and full of solid advice and information from diversity to interviews to legal issues. If you are an HR professional, you should have this book at the ready every day.” — Chester Elton, co-author of The Carrot Principle.

I don’t do very well without fear. There needs to be a part of me saying, ‘That’s going to fail,’ so I can prove myself wrong.”

– Harry Potter's Daniel Radcliffe

What is the point of having free will if one cannot occasionally spit in the eye of destiny?”

– Jim Butcher, White Night

To follow, without halt, one aim: There’s the secret of success.”

– Anna Pavlova

The mind is everything. What you think, you become.”

– Buddha

Let us seize the day and the opportunity and strive for that greatness of spirit that measures life not by its disappointments but by its possibilities.”

– W.E.B. Du Bois

In the middle of difficulty lies opportunity.”

– Albert Einstein

The best reason to start an organization is to create a product or service to make the world a better place.”

– Guy Kawasaki

The true entrepreneur is a doer, not a dreamer.”

– Nolan Bushnell, founder, Chuck E. Cheese's

No matter how difficult and painful it may be, nothing sounds as good to the soul as the truth.”

– Martha Beck, from "Leaving the Saints"

Many people prefer to play it safe when it comes to business matters. Are you willing to take risks in the pursuit of entrepreneurial success?”

– Steven Schussler

Spend the afternoon. You can’t take it with you.”

– Annie Dillard

Look at everything as though you were
seeing it either for the first or last time.
Then your time on earth will be filled with glory.”

– Betty Smith

It is only when the mind is free from the old that it meets everything anew, and in that there is joy.”

– J. Kristnhamurti, The First and Last Freedom

Pretend that every single person you meet has a sign around his or her neck that says, ‘Make Me Feel Important.’ Not only will you succeed in sales, you will succeed in life.”

– Mary Kay Ash

Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”

– Eleanor Roosevelt

Challenge is a dragon with a gift in its mouth. Tame the dragon and the gift is yours.”

– Noela Evans

Most people never pick up the phone and call. Most people never ask, and that’s what separates the people who do things from the people who just dream about them.”

– Steve Jobs

Ripeness is all.”

– William Shakespeare

Happy are those who dream dreams and are ready to pay the price to make them come true.”

– Leon Joseph Suenens

The only way to compel men to speak good of us is to do it.”

– Voltaire

Only those who will risk going too far can possibly find out how far one can go.”

– T.S. Eliot

The music is all around us. All you have to do is listen.”

– August Rush

As each woman realizes her power, she transforms the world.”

– Patrice Wynne, WomanSpirit Sourcebook

If it isn’t good, let it die. If it doesn’t die, make it good.”

– Ajahn Chah

Change is a math formula. Change happens when the cost of the status quo is greater than the risk of change.”

– Alan Webber, author, "Rules of Thumb"

Opportunity is missed by most people because it is dressed in overalls and looks like work.”

– Thomas Edison

When we speak we are afraid our words will not be heard or welcomed. But when we are silent, we are still afraid. So it is better to speak.”

– Audre Lorde

Hope sees the invisible, feels the intangible, and achieves the impossible.”

– Helen Keller

The journey is the reward.”

– Greg Norman

You can only become truly accomplished at something you love. Don’t make money your goal. Instead, pursue the things you love doing.”

– Maya Angelou

A great secret of success is to go through life as a man who never gets used up.”

– Albert Schweitzer

The only person you are destined to become is the person you decide to be.”

– Ralph Waldo Emerson

History is a relentless master. It has no present, only the past rushing into the future. To try to hold fast is to be swept aside.”

– John F. Kennedy

Nurture your mind with great thoughts; to believe in the heroic makes heroes.”

– Benjamin Disraeli

We make a living by what we get; we make a life by what we give.”

– Winston Churchill

That which does not kill us makes us stronger.”

– Friedrich Nietzsche

Running that first shop taught me business is not financial science; it’s about trading.”

– Anita Roddick, founder, The Body Shop

The important thing is not being afraid to take a chance. The greatest failure is to not try.”

– Debbi Fields, Mrs. Fields Cookies

Some things are destined to be—it just takes us a couple of tries
to get there.”

– J.R. Ward, Lover Mine

Never never never never give up.”

– Winston Churchill

“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently.”

– Steve Jobs, Apple, Inc.

If your success is not on your own terms, if it looks good to the world but does not feel good in your heart, it is not success at all.”

– Anna Quindlen

It is only with the heart that one can see rightly,
 what is essential is invisible to the eye.”

– Antoine de Saint-Exupéry

Education is the ability to listen to almost anything without losing your temper or your self-confidence.”

– Robert Frost

The man who acquires the ability to take full possession of his own mind may take possession of anything else to which he is justly entitled.”

– Andrew Carnegie

The fixity of a habit is generally in direct proportion to its absurdity.”

– Marcel Proust

There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction.”

– JFK

We are not meant to resolve all contradictions, but to live with them and rise above them.”

– William Blake

Our deepest wishes are whispers of our authentic selves. We must learn to respect them. We must learn to listen.”

– Sarah Ban Breathnach

It is possible to fail in many ways…while to succeed is possible only in one way.”

– Aristotle