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Sharon Armstrong, Owner, Sharon Armstrong and Associates

COLUMN = HUMAN RESOURCES

Sharon Armstrong has more than 20 years of experience as the owner of Sharon Armstrong and Associates. She is a human resources consultant, trainer, and career counselor who consults with many large corporations and small businesses. She has facilitated training, completed HR projects, and provided career transition services for a wide variety of clients in the profit and nonprofit sectors. She is also the co-author of the The Essential HR Handbook.

Sharon received her bachelor’s degree from the University of Southern Maine and her master’s degree in Counseling from The George Washington University. She is a certified Professional in Human Resources (PHR).

Sharon is the co-author of a humor book, published by Random House entitled “Heeling the Canine Within: The Dog’s Self-Help Companion” in 1998. Career Press published her first business book, “Stress-Free Performance Appraisals: Turn Your Most Painful Management Duty Into a Powerful Motivational Tool” in July 2003. “The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional” was published in August 2008. Her latest book is “The Essential Performance Review Handbook,” which was published in the spring of 2010.

ABOUT THE ESSENTIAL HR HANDBOOK

This 250-page reference guide, published in the fall of 2008 by Career Press, is a must-have for everyone who deals with employees on a daily basis, believe Barbara Mitchell and Armstrong, who wrote the book to shed light on the issues that keep managers up at night.

With this easy-to-read paperback, you’ll learn how to effectively and efficiently:
• Individually manage each employee, starting on his or her first day.
• Manage a multi-generational workforce.
• Appraise job performance.
• Coach and counsel.
• Provide equitable pay, benefits, and total-rewards strategies.
• Minimize legal risk.

WHAT CRITICS ARE SAYING

“Finally, a complete, clear, and concise book that covers every essential element of that mix of art and science we call HR. It’s 100% applicable to the real-world challenges faced by today’s HR manager or business owner.” — Joe Calloway, author of Work Like You’re Showing Off.

“This should be required reading for all owners of growing businesses and new managers launching their careers. Seasoned HR professionals will also find value in this quick guide to the essentials of managing people.” — Stephen J. O’Connor, senior director of staffing, ESPN Inc.

“This book is easy to use, and full of solid advice and information from diversity to interviews to legal issues. If you are an HR professional, you should have this book at the ready every day.” — Chester Elton, co-author of The Carrot Principle.

When a dog runs at you, whistle for him.”

– Henry David Thoreau

If your success is not on your own terms, if it looks good to the world but does not feel good in your heart, it is not success at all.”

– Anna Quindlen

The only person you are destined to become is the person you decide to be.”

– Ralph Waldo Emerson

Opportunity is missed by most people because it is dressed in overalls and looks like work.”

– Thomas Edison

Running that first shop taught me business is not financial science; it’s about trading.”

– Anita Roddick, founder, The Body Shop

A warrior cannot complain or regret anything. His life is an endless challenge, and challenges cannot possibly be good or bad. Challenges are simply challenges.”

– Carlos Castaneda

Things don’t change. You change your way of looking, that’s all.”

– Carlos Castaneda

Letting go of expectations is a ticket to peace. It allows us to ride over every crisis—small or large—like a beach ball on water.”

– Martha Beck

The good ideas are all hammered out in agony by individuals, not spewed out by groups.”

– Charles Brower, Advertising Hall of Fame

In three words I can sum up everything I’ve learned about life: it goes on.

– Robert Frost

The biggest flaw in our existing theory of capitalism lies in its misrepresentation of human nature.”

– Muhammad Yunus

Once you find something you love to do, be the best at doing it.”

– Debbi Fields, Mrs. Fields Cookies

The journey is the reward.”

– Greg Norman

‎No one is useless in this world who lightens the burden of another.”

– Charles Dickens

The great use of life is to spend it on something that will outlast it.”

– William James

Happy are those who dream dreams and are ready to pay the price to make them come true.”

– Leo Jozef Suenens

If you limit your choices only to what seems possible or reasonable, you disconnect yourself from what you truly want, and all that is left is compromise.”

– Robert Fritz

Patience and perseverance have a magical effect before which obstacles vanish.”

– John Quincy Adams

By your stumbling the world is perfected.”

– Sri Aurobindo

I don’t do very well without fear. There needs to be a part of me saying, ‘That’s going to fail,’ so I can prove myself wrong.”

– Harry Potter's Daniel Radcliffe

Promise me you’ll always remember: You’re braver than you believe, and stronger than you seem, and smarter than you think.”

– Christopher Robin to Pooh

That which does not kill us makes us stronger.”

– Friedrich Nietzsche

Entrepreneurs willingly assume responsibility for the success or failure of a venture and are answerable for all its facets.”

– Victor Kiam

The quality of your life is directly related to the amount of uncertainty you can comfortably live with.”

– Tony Robbins

Pain is inevitable. Suffering is optional.”

– Dalai Lama

Success is about finding a livelihood that brings joy, self-sufficiency, and a sense of contributing.”

– Anita Roddick

Life shrinks or expands in proportion to one’s courage.”

– Anais Nin

The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes.”

– Marcel Proust

There’s nowhere you can be that isn’t where you’re meant to be…”

– John Lennon

Confidence is the most important thing you can teach someone… if you can teach them confidence, you don’t have to teach them anything else.”

– Vin Diesel

I can’t go back to yesterday—because I was a different person then.”

– Lewis Carroll

It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.”

– Charles Darwin

He who wants to tear down a house must be prepared to rebuild it.”

– African Proverb

Let yourself be silently drawn by the strange pull of what you really love.”

– Jalaluddin Rumi

A man is a success if he gets up in the morning and goes to bed at night and in between does what he wants to do.”

– Bob Dylan

Normal day, let me be aware of the treasure you are. 
Let me not pass you by in quest of some rare and perfect tomorrow.”

– Mary Jean Irion

Challenge is a dragon with a gift in its mouth. Tame the dragon and the gift is yours.”

– Noela Evans

There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction.”

– JFK

Who cares if my glass is half empty or half full; I still have something to drink.”

– Optimism rules

Change is a math formula. Change happens when the cost of the status quo is greater than the risk of change.”

– Alan Webber, author, "Rules of Thumb"

The only way to compel men to speak good of us is to do it.”

– Voltaire

We are all faced with a series of great opportunities brilliantly disguised as impossible situations.”

– Charles R. Swindoll

Almost anyone can start a community, but it takes real talent and commitment to get people to show up and keep coming back.”

– Andy Sernovitz

Entrepreneurs are willing to roll the dice with their money or reputation on the line in support of an idea or enterprise.”

– Victor Kiam

Sometimes the dreams that come true are the dreams you never even knew you had.”

– Alice Sebold, The Lovely Bones

The awakening to the mystery of life is a revolutionary event; in it an old world is destroyed so that a new and better one may take its place.”

– J.J. Van Der Leeuw, The Conquest of Illusion

Speaking more than one language is no longer just an asset in today’s job market; it is a requirement.”

– Tom Adams, CEO, Rosetta Stone

What is the point of having free will if one cannot occasionally spit in the eye of destiny?”

– Jim Butcher, White Night

It is only when the mind is free from the old that it meets everything anew, and in that there is joy.”

– J. Kristnhamurti, The First and Last Freedom

The mind is everything. What you think, you become.”

– Buddha