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Sharon Armstrong, Owner, Sharon Armstrong and Associates

COLUMN = HUMAN RESOURCES

Sharon Armstrong has more than 20 years of experience as the owner of Sharon Armstrong and Associates. She is a human resources consultant, trainer, and career counselor who consults with many large corporations and small businesses. She has facilitated training, completed HR projects, and provided career transition services for a wide variety of clients in the profit and nonprofit sectors. She is also the co-author of the The Essential HR Handbook.

Sharon received her bachelor’s degree from the University of Southern Maine and her master’s degree in Counseling from The George Washington University. She is a certified Professional in Human Resources (PHR).

Sharon is the co-author of a humor book, published by Random House entitled “Heeling the Canine Within: The Dog’s Self-Help Companion” in 1998. Career Press published her first business book, “Stress-Free Performance Appraisals: Turn Your Most Painful Management Duty Into a Powerful Motivational Tool” in July 2003. “The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional” was published in August 2008. Her latest book is “The Essential Performance Review Handbook,” which was published in the spring of 2010.

ABOUT THE ESSENTIAL HR HANDBOOK

This 250-page reference guide, published in the fall of 2008 by Career Press, is a must-have for everyone who deals with employees on a daily basis, believe Barbara Mitchell and Armstrong, who wrote the book to shed light on the issues that keep managers up at night.

With this easy-to-read paperback, you’ll learn how to effectively and efficiently:
• Individually manage each employee, starting on his or her first day.
• Manage a multi-generational workforce.
• Appraise job performance.
• Coach and counsel.
• Provide equitable pay, benefits, and total-rewards strategies.
• Minimize legal risk.

WHAT CRITICS ARE SAYING

“Finally, a complete, clear, and concise book that covers every essential element of that mix of art and science we call HR. It’s 100% applicable to the real-world challenges faced by today’s HR manager or business owner.” — Joe Calloway, author of Work Like You’re Showing Off.

“This should be required reading for all owners of growing businesses and new managers launching their careers. Seasoned HR professionals will also find value in this quick guide to the essentials of managing people.” — Stephen J. O’Connor, senior director of staffing, ESPN Inc.

“This book is easy to use, and full of solid advice and information from diversity to interviews to legal issues. If you are an HR professional, you should have this book at the ready every day.” — Chester Elton, co-author of The Carrot Principle.

How do you stay resilient? It’s about momentum. Like riding a bicycle. If you stop you fall over. So I keep pedaling.”

– Diane Lane

Find somebody to be successful for. Raise their hopes. Think of their needs.”

– Barack Obama

Happy are those who dream dreams and are ready to pay the price to make them come true.”

– Leo Jozef Suenens

If my mind can conceive it, and my heart can believe it, I know I can achieve it.”

– Jesse Jackson

No matter how difficult and painful it may be, nothing sounds as good to the soul as the truth.”

– Martha Beck, from "Leaving the Saints"

Don’t wait for someone else to lead you to your right life; that privilege—and responsibility—is yours alone.”

– Martha Beck

Change is a math formula. Change happens when the cost of the status quo is greater than the risk of change.”

– Alan Webber, author, "Rules of Thumb"

We need to learn to set our course by the stars, not by the lights of every passing ship.”

– General Omar Bradley

At the center of your being you have the answer; you know who you are and you know what you want.”

– Lao Tzu

My goal was to tell the life side of the story. We have become a nation of voyeurs that expect sensationalism, and that offends me.”

– Kathleen Jo Ryan

Simplicity is the ultimate sophistication.”

– Leonardo da Vinci

The awakening to the mystery of life is a revolutionary event; in it an old world is destroyed so that a new and better one may take its place.”

– J.J. Van Der Leeuw, The Conquest of Illusion

Always look at what you have left. Never look at what you have lost.”

– Robert H. Schuller

‎That which grows fast withers as rapidly; that which grows slowly endures.”

– J.G. Holland, novelist

Are you willing to help other people succeed even when it’s not a requirement of your job to be of assistance?”

– Steven Schussler

We must be willing to let go of the life we have planned so as to have the life that is waiting for us.”

– Joseph Campbell

Only those who will risk going too far can possibly find out how far one can go.”

– T.S. Eliot

It is not in the stars to hold our destiny but in ourselves.”

– William Shakespeare

A discovery is said to be an accident meeting a prepared mind.”

– Albert Szent-Gyorgyi

They who give have all things. They who withhold have nothing.”

– Hindu Proverb

As each woman realizes her power, she transforms the world.”

– Patrice Wynne, WomanSpirit Sourcebook

Life shrinks or expands in proportion to one’s courage.”

– Anais Nin

You don’t go into a field that requires cracking people’s heads open or operating on something as delicate as the spinal cord unless you are comfortable with taking risks.”

– Dr. Ben Carson

Spend the afternoon. You can’t take it with you.”

– Annie Dillard

The biggest flaw in our existing theory of capitalism lies in its misrepresentation of human nature.”

– Muhammad Yunus

Part of your destiny is to live in the zone of maximum satisfaction.”

– Martha Beck

We are perfectionists. We are hungry to work all the time. We are entertained by every aspect of business and we never want to stop working.”

– Suzy Welch

Never cut what you can untie.”

– Joseph Joubert

Whatever you do may seem insignificant, but it is most important that you do it.”

– Gandi

You take your life in your own hands, and what happens?
 A terrible thing: no one to blame.”

– Erica Jong

Always bear in mind that your own resolution to succeed is more important than any one thing.”

– Abraham Lincoln

The music is all around us. All you have to do is listen.”

– August Rush

Of course there is no formula for success except perhaps an unconditional acceptance of life and what it brings.”

– Arthur Rubinstein

Promise me you’ll always remember: You’re braver than you believe, and stronger than you seem, and smarter than you think.”

– Christopher Robin to Pooh

Destiny is not a thing to be waited for, it is a thing to be achieved.”

– William Jennings Bryan

The good ideas are all hammered out in agony by individuals, not spewed out by groups.”

– Charles Brower, Advertising Hall of Fame

The true entrepreneur is a doer, not a dreamer.”

– Nolan Bushnell, founder, Chuck E. Cheese's

The mind is everything. What you think, you become.”

– Buddha

To be what we are, and to become what we are capable of becoming, is the only end of life.”

– Robert Louis Stevenson

I don’t do very well without fear. There needs to be a part of me saying, ‘That’s going to fail,’ so I can prove myself wrong.”

– Harry Potter's Daniel Radcliffe

The person who makes a success of living is the one who see his goal steadily and aims for it unswervingly. That is dedication.”

– Cecil B. DeMille

Nobody talks about entrepreneurship as survival, but that’s exactly what nurtures creative thinking.”

– Anita Roddick, founder, The Body Shop

Everyone is a mirror image of yourself—your own thinking coming back at you.”

– Byron Katie

Confidence is the most important thing you can teach someone… if you can teach them confidence, you don’t have to teach them anything else.”

– Vin Diesel

We never know how high we are
 till we are called to rise;
 And then, if we are true to plan,
 Our statures touch the skies.”

– Emily Dickinson

Happiness is an attitude. We either make ourselves miserable, or happy and strong. The amount of work is the same.”

– Francesca Reigle

A warrior cannot complain or regret anything. His life is an endless challenge, and challenges cannot possibly be good or bad. Challenges are simply challenges.”

– Carlos Castaneda

Don’t follow, lead. Don’t copy, create. Don’t start, finish. Don’t sit still, move. Don’t fit in, stand out. Don’t sit quietly, speak up. (Not all the time, sure, but more often.)”

– Seth Godin

Happy are those who dream dreams and are ready to pay the price to make them come true.”

– Leon Joseph Suenens

Hope sees the invisible, feels the intangible, and achieves the impossible.”

– Helen Keller